Excel  2013 files on shared network drive only display "file in use by another user" instead of personalised user name

in our network when customer open excel files and if a file is opened by one person and another person attempts to open this file it only displays "file in use by another user" instead of personalised user name.

We have updated FILE, OPTIONS, PERSONALISE YOUR COPY OF MICROSOFT OFFICE and entered our employee IDS but they wont show between the people sharing files.

Why is this in Excel 2013?

May 15th, 2015 6:19am

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